Running Service from the Dashboard

Reading the table map

Every table shows its live state: browsing (scanned, reading the menu), ordering (talking to Kudo), preparing (order at a station), served, and ready to pay. Color tells you everything at a glance.

Station queues

Kitchen and bar each get their own queue with prep-time estimates. If the kitchen backs up, you see it building before guests feel it — and Kudo automatically quotes longer wait times to new orders.

Alerts worth acting on

• Long wait: an order is past its estimate — check the station.
• Guest request: someone asked Kudo for a human — water refill, an issue, a question it shouldn't answer alone.
• Payment done: table paid and tipped — clear and reseat.

Closing a table

When guests pay through their phone, the table closes itself. For cash payers, tap the table and close it manually — the revenue still lands in the same report.